Important Information about the P-EPT Program
What is Pandemic EBT (P-EBT)?
How do I know if my child is eligible for P-EBT benefits?
How much will an eligible child receive?
How are P-EBT benefits issued?
How often will this benefit be issued?
Can a family apply for P-EBT benefits?
Does a family have to accept the card and use it?
How long will a family have access to the P-EBT benefits on the card?
How is the P-EBT card activated?
Is Pandemic EBT a replacement for “grab-and-go” and/or summer meals offered by schools?
Are children who are home-schooled or attend a school that does not participate in the National School Lunch Program eligible for P-EBT?
Is P-EBT available to immigrant children?
What address will the P-EBT card be sent to if a child’s parents are divorced or are not residing in the same household?
For foster children who are in receipt of free and reduced-price meals, who will the EBT card go to - the foster parent or the public children services agency?
If a family has accidentally thrown away the P-EBT card or has lost the card, what should they do?
Who should a family contact if they have questions regarding P-EBT?
What if the wrong address for the child was provided to ODJFS and the family needs to report the correct address?
How can the benefits be used?
For questions regarding P-EBT, please contact the P-EBT customer service line at 1-866-244-0071
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: How to File a Complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
1. mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
2. fax: (202) 690-7442; or
3. email: [email protected].
This institution is an equal opportunity provider.